After the physical departure from the body, a person’s soul will be going to one of the 7 realms in the spirit world. Depending on the Karma in that person’s present life and previous life, the soul will be able to enter into any one of the realms.
After that, depending on the energy and prayers and well wishes shared by the persona family member or any loved ones, a soul will be able to go to higher realms.
Hence, it is important that we pray and meditate and remember our loved ones who had departed from their physical body as it will help them to get peace and harmony in the other world.